Refund policy
Return & Refund Policy
30-Day Returns (Rolled Prints Only)
We accept returns on open edition, rolled prints within 30 days of delivery.
Special editions, original artwork, framed paper prints, and stretched or framed canvas prints are not eligible.
To start a return, email jeff@psliveinspired.com before shipping anything back. Items sent without prior approval will not be accepted.
Return Conditions
Your print must be in the same condition you received it.
Please re-package the print exactly as it arrived to minimize damage in transit.
Return shipping costs are the responsibility of the collector.
A refund will be issued once the print reaches our studio and passes inspection.
Damages or Wrong Item
Inspect your order upon arrival. If it’s defective, damaged, or incorrect, contact jeff@psliveinspired.com right away so we can make it right.
Non-Returnable Items
Original artworks
Special edition prints
Framed canvas prints
If you’re unsure whether your item qualifies, email us before shipping.
Exchanges
For a different item, please contact jeff@pslivinspired.com and arrange a return your item. Once your return is accepted, place a new order for the replacement.
Refunds
We’ll notify you once we’ve received and inspected your return.
If approved, a refund will be issued to your original payment method within 10 business days.
Please allow extra time for your bank or credit card provider to process the refund.
If more than 15 business days have passed since approval, contact jeff@psliveinspired.com
